What is 360 Feedback?
360 degree evaluation allows individuals to be assessed by managers, peers, supervisors, sub-ordinates and any people that the individual comes in contact with. Using standardised ratings, comparative reports and graphs can be created from the results. This enables each delegate to see personalised feedback describing their strengths, weaknesses and averages across all areas, from multiple perspectives.
What are the benefits of 360 feedback?
There are a number of benefits to using 360, not only for the individual but for the organisation as a whole.
For the organisation:
•Reduces time taken during the review and appraisal process
•Improves quality of feedback and development
•Enhances the amount and quality of management reports
•Enables you to gain a better understand your business and working environment
For the individual:
•Increases quality of feedback
•Provides a better understanding development needs
•Gives support and guidance
What is a delegate?
A delegate is another term for an individual going through the 360 process.
What is a cohort/wave?
This is a group of delegates going through the 360 feedback process together. They are usually part of the same department or speciality.
What is an evaluator/respondent?
An evaluator or respondent is another term for someone providing an assessment of an individual during the 360 process.
How is a 360 system set up and conducted?
The 360degree.it system can be built around a framework or based on a set of company objectives or principles. This then forms the basis of the survey, which asks questions of both the delegates and evaluators in order to construct a profile of perception, impact, strengths and areas for improvement.
Delegates can go through the process together or in cohorts, usually depending on department or job role. This allows management to create reports to find averages across the organisation.
The individual then undertakes self-evaluation and waits for evaluators to complete their survey on the individual. Results are then grouped based on cohorts, averages and a scoring matrix to produce sophisticated reports to the individual and to management.
On completion of 360 evaluation, suggested feedback is provided, which may point the delegate to specific training areas, courses and manuals. This can be used to build a specific development plan and form the basis of continuous professional development (CPD).
How should we follow up a 360 feedback session?
The 360degree.it system it makes it easy to monitor and manage the whole process, allowing organisations to highlight areas for improvement, identify training requirements and revaluate individual performance to assess the success of the process as a whole.
How long should the 360 process take?
It really depends on your structure, size and procedures but based on our experience we would suggest 6-8 weeks for a full cycle. This allows for evaluator work load and any annual leave, collating information, providing feedback and conducting training.
Why choose 360degree.it?
360degree.it is an established solution, working for organisations both large and small in the public and private sector throughout the UK, enabling us to bring a wealth of experience to your project.
Our solution is user friendly and easy to manage, including a full telephone and email support package.
We work in partnership with our customers to understand and maximise the strengths of their people, whilst highlighting areas for improvement, all in the pursuit of appropriate and constructive continuous professional development.
360degree.it system features include:
1. Allowance for unlimited delegates
• Reduces the cost of your performance management or appraisal process
2. Ability to customise the system to your requirements or build it around a framework
• Provides specific and quality feedback to improve an individual's development
3. Straightforward and user friendly
• Easy for anyone to use and reduces internal administration time
4. Flexible admin system with support
• Enhance management information and support to all users